ONE MAN ARMY

We follow a first-come, first-served system based on your order number — but multiple factors influence when your order enters production:

🔹 Order Type

• 🛠️ DIY Parts & Kits – Typically processed quickly due to minimal setup

• 🔧 Standard Retrofit Services – Require assembly, wiring, and bench testing

• 🔬 Custom R&D Projects – Involve new design, layout, or testing and may take longer

🔹 Payment Status

• 💰 Fully Paid Retrofit Orders are prioritized over orders secured with a down payment

• 🕓 Down Payment Orders are queued, but work begins only after final payment is received

🔹 Rush Orders (Premium Priority)

Occasionally, we accept a priority rush order from a client willing to pay a premium to expedite production.
⚠️ Important: We can only accommodate one of these rush orders at a time, and it is treated as an exception — not a general option available to all customers.