FAQ’s

Please check the service page to review our service lineup with available options and prices.  Most services will be split into 3 variants which are referred to as “stage”

  • Stage 1 is the standard static LED Retrofit with no animations or sequences.
  • Stage 2 includes the classic sequential effect which can be applied for turn signals or brakes.
  • Stage 3 has Bluetooth options where you can cycle through different preprogrammed presets and sequences using our Bluetooth Control App.
  • Stage 3B uses the same LED hardware as Stage 3 but it’s powered by a newer controller module and allows the user to create their own presets and sequences using the Bit Editor App.
  • Stage 4 offers more complex configurations and sequences by utilizing all the available channels offered by the DigiC40 Controller.

If your model is not listed then unfortunately we won’t have anything available.  However, depending on our service schedule availability, we may be able to design and develop new custom parts.  Additional R&D charges will apply based on the circuit panel size and shape.

 

Category: Policy

Most small domestic orders will run under $15 USD while international orders start at $65 USD using International Priority or Express services. 

For larger domestic packages, FedEx is used and it normally runs starts at 50 USD!  International FedEx packages start at 250 USD and up depending on the destination country!   

 

Categories: Policy, Shipping

All orders are first-come, first – served basis meaning we use our order number system to determine who we’ll work on next! When you place an order you’ll receive a confirmation email with your current order number! During this time we will acquire all the required components and parts that are required for the proposed project!

Once your order number is next you’ll receive a second notification email with the updated status! During this time you can also contact us to get an update!

Category: Site

Yes, every custom light comes with a 1-year limited warranty against LED Burnouts! Review our full warranty policy here!

Category: Policy

Please be aware that new orders are made to specs and can take several weeks to process!

You may check the status of your order by logging into our store and check your order number status.  The order status can be the following:

  • Awaiting Processing – Your order is currently in the queue and will process asap!! Please check our “Current Project” section listing our current project IDs.
  • Processing – We have started on your order!
  • Shipped – Your item has been shipped ( Tracking information will be available)
Categories: Shipping, Site

In most domestic orders we use USPS Priority however we can also accommodate UPS or FedEx upon request!

For international orders, we use USPS International Express!

Categories: Shipping, Site

Yes! There’s a high probably that we already mail something close by to you!

Categories: Shipping, Site

Please contact us before shipping any assemblies to us to confirm we’re ready to take on your project!

Once confirmed, ship your item(s) to the following address and be sure to mark down your under number on the box next to your name!

Please give your assemblies a quick cleaning to remove any loose dirt before shipping them over!

Be sure to use a durable box since we’ll be reusing the same box to return the finished product!

ZLEDSLIGHTS.COM
1015 N Texas BLVD
STE 20B#309
Weslaco, TX 78596

Category: Technical

We currently accept Square which can process both debit and credit cards! 

Category: Policy

Yes, use code ‘FAQEDUCATED’ upon check out!

Category: Promotion

Yes, we can offer you up to 10% off for sharing high def pictures showing our products and up to 15% off for HD Video sent via Google Drive.  We will blur any license plate or faces upon request!

Category: Promotion

No problem! We can design a whole new layout to your specifications but be ready to significantly pay more for R&D! We recommend organizing a group buy to minimize the initial cost.

Category: Technical

Yes! We offer group buys promotions on our products and services at a significantly reduce prices; up to 35% off!  Below is our current percent breaks! Product services and limitations do apply! Contact us for more details!

  • 5x Sets -10% OFF
  • x10 Sets – 15% OFF
  • x20 Sets – 25% OFF
  • x30 Sets – 35% OFF

PLEASE NOTE: Discount rates are subject to change without notice!

Category: Promotion

YELLOW


Research and Development of new designs


BLUE


We first need to acquire all the required materials before we can start on the project!


PURPLE


The design is currently being finalized/revised and will get manufactured!


ORANGE


Secondary Project Completion!


RED


Primary Project Completion!


GREEN


Project is completed and will ship soon!

Category: Site

Do I require a load resistor?

Yes! This will solve LED related turn signal lights problems such as hyper flashing, no flashing or burnt out bulb indications.  The resistor has two leads, one goes to the 12V Signal wire and the other lead goes to Ground.  Please check the diagrams below. 

  • AA1037-2

Resistor_wiring_diagram

  • Load resistors will get hot after a prolonged usage of your turn signal or hazard lights, ensure the resistor mounted on a metal surface and not plastic!
Category: Technical

You must meet the following criteria

  • Your vehicle must be listed on our Current Service Lineup  
  • Must have a social media account (IG, Youtube, Facebook) with a significant amount of subscribers or followers in order to help us promote ZLEDS! 
Category: Promotion

How to wire ZLEDS Bluetooth Setups

  • Ensure there’s no power by disconnecting your battery.
  • Connect any OEM Connection Plugs, Bulb Adapter Sockets, or Splice Connections
  • Primary Wiring Color IDs
    • BLACK  – 0v Common Ground
    • GREEN – 12V Parking
    • RED – 12V Brake
    • YELLOW – 12v Turn Signal
    • WHITE – 12V Reverse
    • PURPLE – 12v Controlled and 5A Fused Power Source
  • Connect crossover cable to each light assembly and ensure the color wires match and are not backward. Connecting this wire backward will permanently damage control module by burning it out! Product Warranty does NOT cover burned modules!

CrossOverFinal1

 

Category: Technical

How do I setup the Bluetooth?

Once you wire and connect your light assemblies, confirm all the OEM Functions are operating normally.  Search for “ZLEDS Bluetooth Controls” directly from on Google Play or App Store and install.

Screenshot_20180412-235516

1. Turn ON your Parking Lights / Running Lights
2. Run the ZLEDS Bluetooth Control App
3. Input your unique Access ID to gain access to control functions. This ID can be set or updated by pressing the key Icon located in the bottom left corner of the Setting Screen.
4. Press the Bluetooth Icon to view the list of Bluetooth Devices and select the appropriate ZLEDS Device. Please note: This step is only required once if a pair is successful!
Category: Technical

How do I wire a Load Resistor?

This will solve LED related turn signal lights problems such as hyper flashing, no flashing or burnt out bulb indications.  The resistor has two leads, one goes to the 12V Signal wire and the other lead goes to Ground.  Please check the diagrams below. 

AA1037-2

  • Load resistors will get hot after a prolonged usage of your turn signal or hazard lights, ensure the resistor mounted on a metal surface and not plastic!
Category: Technical

We recommend using standard RTV Silicon to position the panels in place and leaving it to cure overnight. Use the circular lens pattern to align it to the center.  Please do not get carried away with the silicon since it can become really messy if you over do it! Please refer to the video below to get an idea.

Category: Technical

We recommend using  MORIMOTO RETRORUBBER BUTYL GLUE which can be purchased  directly from theretrofitsource.com

 

 

 

 

We recommend using a thin strip of 3M Windo-Weld Round Ribbon Sealer around the tail light to prevent any water intrusion into your trunk compartment.

Category: Technical

The current workshop is located in Alamo,Tx which is in the southern part of Texas, United States.

Category: Policy

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